Privacy Policy
Last updated: September 2026
Who We Are
This Privacy Policy explains how Brandjunction (Pty) Ltd ("Brandjunction", "we", "us", "our") collects, uses and discloses personal information when you visit our website at www.brandjunction.co.za, use our online rubber stamp design tool, order our products and services, or otherwise communicate with us (collectively, the "Services"). "You" and "your" refers to any visitor, customer or enquirer whose information we collect under this Policy. This Policy applies to our operations within the Republic of South Africa.
Please read this Policy carefully. By using our Services, you agree to the collection, use and disclosure of your information as set out here. If you do not agree, please do not use our Services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page along with an updated "Last updated" date.
Information We Collect Directly From You
When you interact with our Site — for example, by using the rubber stamp design tool, requesting a quote, placing an order, or contacting us via WhatsApp, phone or email — we may collect:
- Contact details such as your name, physical or delivery address, phone number and email address.
- Order details, including the products and services you request, artwork, logos and text you submit for printing or stamp production, and delivery instructions.
- Payment confirmation details where applicable (we do not store your card details directly — these are processed by our payment provider, where applicable).
- Any other information you choose to share with us, for example in a WhatsApp message or enquiry.
Providing this information is voluntary, but declining to do so may prevent us from responding to your enquiry, producing your order, or arranging delivery.
The Rubber Stamp Design Tool
Our online stamp design tool runs in your own browser. Any text, font choices and logo image you enter into the tool stay on your device and are used only to generate your preview and downloadable PDF — we do not automatically receive or store this design data on our servers. We only receive your design if you choose to send it to us, for example by attaching the downloaded PDF in a WhatsApp message or email, or bringing it into store. Once received, we treat that design as order information under this Policy.
Information We Collect Automatically
Like most websites, our Site may use cookies and similar technologies to remember your preferences and understand how visitors use the Site. This may include your IP address, browser type and general usage data. You can control cookies through your browser settings, though disabling them may affect how parts of the Site, including the stamp design tool, function.
How We Use Your Information
- To respond to enquiries, prepare quotes, process and produce orders, and arrange courier or delivery.
- To communicate with you about your order via phone, email or WhatsApp.
- To maintain accurate records for our own administration, bookkeeping and reporting.
- To comply with any applicable legal or regulatory obligations.
- To improve our Site and Services.
We do not sell your personal information, and we do not use it for purposes unrelated to Brandjunction's operations without your consent.
Who We Share Your Information With
We may share your information with:
- Service providers who support our operations (for example, website hosting, courier and delivery partners, or accounting services), under obligations of confidentiality.
- Regulatory or governmental bodies, where required by law.
We do not share your personal information with third parties for their own independent marketing purposes.
Embedded & Third-Party Content
Our Site includes embedded content such as Google Maps and a WhatsApp click-to-chat link hosted by third parties. Interacting with this content is subject to the privacy practices of that third party, and we encourage you to review their policies.
How Long We Retain Your Information
We retain personal information, including order and design records, for as long as necessary to fulfil the purposes described in this Policy, including to meet our legal, accounting and reporting obligations. You may request that we delete information we hold about you, subject to any information we are legally required to retain.
Your Rights
Under South African law, including the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you.
- Request that we correct inaccurate or outdated information.
- Request that we delete your personal information, subject to our legal retention obligations.
- Object to or ask us to restrict certain processing of your information.
- Withdraw consent at any time, where we rely on your consent to process your information.
- Lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled.
We may request proof of identity before actioning any of the above requests. To exercise any of these rights, please contact us using the details below.
Children's Information
Our Services are intended for use by adults placing or managing an order on behalf of themselves or a business. We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Security
We take reasonable technical and organisational measures to protect the personal information we hold. However, no method of transmission over the internet or electronic storage, including WhatsApp, is completely secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at info@brandjunction.co.za, call +27 31 826 8689, or message us on WhatsApp at +27 72 171 2107.